Privacy Policy — HireMap

HireMap (“we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services at hiremap.co.uk.

By using HireMap, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect information you provide directly to us, including:

Account information: your name and email address when you register.
Profile data: job applications, CV content, experience vault entries, and cover letters you create within the platform.
Communications: messages you send us via the contact form or email.
Payment information: for Pro subscribers, payment is handled by our third-party provider and we do not store card details.

We also collect certain information automatically, including:

Log data (IP address, browser type, pages visited, time spent).
Device information (operating system, device identifiers).
Usage data about how you interact with features.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve HireMap services.
Personalise your experience and surface relevant features.
Process transactions and send related information.
Send you technical notices, security alerts, and support messages.
Send marketing communications (you may opt out at any time).
Monitor usage patterns to inform product development.
Detect and prevent fraudulent transactions and other illegal activities.
Comply with legal obligations.

3. Data Storage and Security

Your data is stored on secure servers located within the European Economic Area (EEA). We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymise your data within 30 days, except where we are required to retain it for legal reasons.

Whilst we take data security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

4. Your Rights

Under UK GDPR and applicable data protection law, you have the following rights:

Access: request a copy of the personal data we hold about you.
Rectification: request correction of inaccurate or incomplete data.
Erasure: request deletion of your personal data (“right to be forgotten”).
Portability: receive your data in a structured, commonly used format.
Objection: object to processing of your data for direct marketing purposes.
Restriction: request restriction of processing in certain circumstances.

To exercise any of these rights, please contact us at hello@hiremap.co.uk. We will respond within 30 days.

5. Cookies

HireMap uses cookies and similar tracking technologies to improve your experience. We use:

Essential cookies: required for the platform to function (session management, authentication).
Analytics cookies: to understand how users interact with HireMap so we can improve it.
Preference cookies: to remember your settings (e.g. theme preference).

You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.

6. Third-Party Services

We use trusted third-party service providers to help us operate HireMap, including payment processing, analytics, and cloud infrastructure. These providers are contractually obligated to handle your data securely and only for the purposes we specify.

We do not sell your personal data to third parties.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice on the platform. Your continued use of HireMap after changes are made constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: hello@hiremap.co.uk